Return & Refund Policy – Febalo
We want you to be fully satisfied with your purchase. If there is any issue, we are here to help.
Return Policy
- Returns are accepted only for defective, damaged, or incorrect products.
- Items must be unused, unwashed, and in original condition.
- Return request must be made within 3 days of receiving the product.
Refund Policy
- Refunds are issued only after we receive and inspect the returned product.
- Approved refunds will be processed within 5–10 working days.
- Refunds will be provided through the original payment method or agreed alternative.
Exchange Policy
- Customers may request an exchange for size issues or wrong items (subject to availability).
- Exchange requests must be made within 3 days of delivery.
Non-Returnable Items
- Used or washed products
- Items without original tags or packaging
- Products damaged due to customer handling
Contact Us
If you have any issues regarding shipping, return, or refund:
Email: contact@febalo.com
Phone: +8801994-576620
Chandura, Pollibiddut, Kaliakoir, Gazipur, Dhaka, Bangladesh
Febalo – Wear Confidence. Live Style.